Adding an Investor Manually
Step-by-step walkthrough of the Add Investor flow — required fields, what the investor receives, and what happens next.
Reviewing an Investor's Profile
How to read an investor profile — personal details, KYC status, suitability answers, documents, and internal notes.
Filtering and Searching the Investor List
How to filter the investor list by status, KYC state, risk level, country, and investor type.
Adding Internal Notes to an Investor
How and when to add internal notes to an investor record — visible only to admins and sponsors.
Suspending or Offboarding an Investor
How to suspend an investor's account, and the full offboarding workflow when a relationship ends.
Exporting the Investor List
Exporting the investor list to CSV for use in audits, board reports, or CRM imports.